Privacy Policy

At IT Guru Group Inc., we are committed to protecting the privacy and personal information of our website visitors, customers, prospective customers, business partners, and other individuals who interact with us.

Effective Date: 31 August 2026 | Last Updated: 31 August 2026

This Privacy Notice explains how IT Guru Group Inc. ("IT Guru Group", "we", "our", or "us") collects, uses, shares, stores, and protects personal information when you visit our website, communicate with us, request information about our services, or otherwise interact with IT Guru Group.

This Privacy Notice applies primarily to our corporate website and general business interactions. Personal information processed through our products and customer solutions, including Unified Health Net, may be subject to separate privacy notices, customer agreements, and applicable healthcare privacy requirements.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Contact and Business Information

  • Full Name
  • Business or Corporate Email Address
  • Telephone Number
  • Company or Organization Name
  • Job Title or Role
  • Country or Location
  • Organization Profile
  • Business requirements or information included in enquiries

Information You Provide to Us

We may collect information that you voluntarily provide when you:

  • Contact us through our website.
  • Request a consultation or product demonstration.
  • Request information about our services.
  • Communicate with our sales, support, or business teams.
  • Participate in meetings or business discussions.
  • Submit documents or information in connection with a business relationship.
  • Apply for employment or otherwise communicate with us regarding career opportunities.

Technical and Website Information

When you access our website, certain technical information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Website Usage Information
  • Date and Time of Access
  • Referring Pages or Websites
  • Cookies and Similar Technologies

2. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and requests.
  • Provide information about our products and services.
  • Arrange consultations, demonstrations, and business meetings.
  • Understand customer and prospective customer requirements.
  • Prepare proposals and support business engagements.
  • Provide technical or customer support.
  • Maintain and improve our website and services.
  • Communicate important service or business updates.
  • Maintain the security of our systems and website.
  • Detect and prevent fraud, misuse, and security incidents.
  • Manage contractual and business relationships.
  • Meet legal, regulatory, contractual, and compliance obligations.
  • Establish, exercise, or defend legal claims.

Where required by applicable law, we process personal information based on consent, contractual necessity, legitimate business interests, or compliance with legal obligations.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, maintain functionality, understand how visitors interact with the website, remember preferences, and improve website performance.

Depending on the technologies enabled on our website, cookies may include:

  • Essential Cookies
  • Functional Cookies
  • Analytics Cookies

Where required by applicable law, non-essential cookies will be used based on your consent.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. How We Share Information

IT Guru Group does not sell personal information.

Where necessary for legitimate business purposes, information may be shared with:

  • Authorized IT Guru Group personnel.
  • Cloud hosting and infrastructure providers.
  • Website hosting and technology service providers.
  • Communication and collaboration service providers.
  • Professional advisers, auditors, and consultants.
  • Business partners involved in delivering requested services.
  • Government, regulatory, law enforcement, or judicial authorities where legally required.

Service providers that process personal information on our behalf are expected to handle such information appropriately and in accordance with contractual, confidentiality, security, and applicable legal requirements.

5. Information About Our Products

IT Guru Group develops and provides technology products and services, including healthcare technology solutions such as Unified Health Net.

This corporate website Privacy Notice does not replace privacy notices, contractual terms, Business Associate Agreements, Data Processing Agreements, or other privacy documentation applicable to information processed through our products.

Where IT Guru Group processes personal information on behalf of a customer through one of our products or services, the respective customer may determine the purposes and means of processing, and IT Guru Group may act as a service provider or data processor on their behalf.

Individuals seeking to exercise rights relating to information controlled by one of our customers may need to contact that customer directly.

6. Information Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Our security practices may include:

  • Access Controls
  • Authentication Controls
  • Encryption
  • Firewalls
  • Security Monitoring
  • Logging and Monitoring
  • Vulnerability Management
  • Secure Backup Processes
  • Incident Management Procedures
  • Employee Security Awareness

While we take reasonable measures to protect personal information, no website, transmission method, or information system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to enquiries.
  • Managing business relationships.
  • Providing requested products or services.
  • Maintaining business and contractual records.
  • Meeting legal, regulatory, tax, accounting, security, and compliance requirements.
  • Resolving disputes and enforcing agreements.

Information that is no longer required will be securely deleted, anonymized, or otherwise handled in accordance with our applicable retention requirements.

8. International Data Transfers

As IT Guru Group operates and provides technology services to customers in different locations, personal information may be processed or stored in countries other than the country in which it was originally collected.

Where required by applicable privacy laws, appropriate contractual, organizational, or other safeguards will be implemented for international transfers of personal information.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where legally permitted.
  • Request restriction of certain processing activities.
  • Object to certain processing activities.
  • Request portability of your personal information where applicable.
  • Withdraw consent where processing is based on consent.
  • Submit a complaint to an applicable data protection or regulatory authority.

We may need to verify your identity before responding to certain privacy requests. Some rights may be subject to limitations or exemptions under applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

IT Guru Group is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy notices of third-party services before providing personal information.

11. Applicable Privacy Requirements

IT Guru Group is committed to handling personal information in accordance with applicable privacy, data protection, contractual, and regulatory requirements.

Depending on the nature of the processing and the location of the individuals involved, applicable requirements may include privacy and data protection laws such as:

  • U.S. federal and state privacy requirements
  • California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), where applicable
  • General Data Protection Regulation (GDPR), where applicable
  • Applicable healthcare privacy and security requirements
  • Other applicable national or regional data protection laws

Specific regulatory requirements applicable to individual IT Guru Group products or customer environments may be addressed through separate privacy notices and contractual agreements.

12. Changes to this Privacy Notice

We may update this Privacy Notice periodically to reflect changes to our business activities, website, technology, legal requirements, or privacy practices.

When material changes are made, the revised Privacy Notice will be published on our website with an updated Last Updated date.

13. Contact Us

IT Guru Group Inc.

Website
www.itgurugroup.com

Email
sales@itgurugroup.com

Phone
+1 469 734 3213

Please include sufficient information in your request to allow us to identify and respond to your enquiry appropriately.