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Privacy Policy

Introduction

Last updated: August 19, 2026

Vibe Village Entertainment, Inc. ("Vibe Village," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains what information Vibe Village collects through the Vibe Village mobile application and related services, why we collect it, how it is used, when it may be shared, how long it may be retained, and the choices available to you.

Vibe Village does not sell your personal information.

Information We Collect

Account Information

When you create and use a Vibe Village account, we may collect your first and last name, email address, phone number, internal Vibe Village account identifier, and authentication information.

If you use Sign in with Apple, Vibe Village may also receive and store an identifier provided by Apple that allows us to associate your Apple sign in with your Vibe Village account.

Family Circle Information

Vibe Village allows you to invite selected people from your device contacts into a Family Circle.

The app requests access to your contacts so that you can choose whom to invite. Vibe Village stores only the contact information for people you select for an invitation, which may include a name and phone number.

Vibe Village does not intentionally upload or store your entire device contact list.

Music Battles, Listening Sessions, and Gameplay

Vibe Village stores information needed to create and operate music battles and listening sessions. This may include battle settings, participant identifiers, participant display names, song selections, votes, results, trivia activity, listening session information, and other gameplay state.

Some shared battle information may remain after a participant deletes an account when that information is needed to preserve the experience and history of other participants. In those cases, Vibe Village removes or anonymizes personal identity associated with the deleted account.

Community Content

If you use community features such as the Battle Feed, Vibe Village may collect content and activity you choose to submit, including comments, reactions, likes, votes, reports, and blocking information.

Comments authored by a user are removed as part of Vibe Village's account deletion process.

Some nonidentifying interaction history, such as anonymous votes, results, or shared battle state, may remain when needed to preserve shared application history.

Usage and Analytics Information

Vibe Village collects information about how the app is used. This may include app launches, feature interactions, battle activity, content interactions, music listening activity, and other product events.

This information helps us operate the service, understand how features are used, troubleshoot problems, improve reliability, and develop better Vibe Village experiences.

Usage records may be associated with your Vibe Village account while your account is active. When an account is deleted, identifying information associated with retained analytics records is removed or anonymized where appropriate.

Device and Notification Information

Vibe Village may collect device related information needed to operate the service, including device identifiers or notification tokens used to deliver app notifications.

We may also process information about your device, operating system, and app environment when needed for service operation, security, troubleshooting, or customer support.

Purchases, Subscriptions, and Credits

When you purchase Vibe Village products or subscriptions through Apple, Vibe Village may receive information about the product purchased, subscription or entitlement status, transaction or receipt information, purchase and expiration dates, and Vibe Village credit balances.

Vibe Village does not receive your payment card number or other payment credentials used by Apple to complete an App Store purchase.

Deleting your Vibe Village account does not necessarily cancel an active Apple App Store subscription. Subscriptions can be managed through your Apple account.

Customer Support and Brevo

Vibe Village uses Brevo, a third party service provider, to provide in app customer support.

Before the Brevo support service is loaded, Vibe Village displays a privacy notice and asks for your permission.

If you choose to continue, Vibe Village may share your first name, email address, and relevant support or battle information with Brevo so that we can identify your account and assist with your request.

Brevo may also process technical information generated while the support service is being used. This may include device and browser information, operating system information, page information, and approximate location information.

Information provided during a support conversation, including messages you send to customer support, may also be processed by Brevo.

This information is used to provide customer support and troubleshoot problems. Vibe Village does not use Brevo support information for third party advertising.

Permission is requested each time you begin a new Vibe Village support session. If you choose Cancel, the Brevo support service does not load and you may continue using other Vibe Village features.

When you delete your Vibe Village account, Vibe Village deletes the Brevo contact associated with your account email when one exists.

Certain support conversation records may remain with Brevo for a period according to Brevo's service retention practices or applicable legal requirements. You may contact Vibe Village if you would like assistance with a privacy request involving support information held by one of our service providers.

How We Use Information

Vibe Village uses information collected through the app to:

Where promotional communications are offered, you may choose whether to receive them and may unsubscribe from those communications.

How We Share Information

Vibe Village does not sell or rent your personal information.

We may share information with service providers when necessary to operate Vibe Village.

Amazon Web Services provides cloud infrastructure, data storage, computing, logging, and related technology services used by Vibe Village.

Apple provides platform services used by Vibe Village, including services related to purchases, authentication, SharePlay, music functionality, and other Apple platform capabilities.

Brevo provides customer support and certain communication services.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect Vibe Village, our users, or others from fraud, abuse, security threats, or harm.

We expect service providers that process personal information on our behalf to handle that information consistently with applicable privacy and data protection requirements.

Tracking and Advertising

Vibe Village does not use personal information collected through the app to track you across apps or websites owned by other companies for targeted advertising.

Vibe Village does not sell personal information to data brokers.

Data Retention

Vibe Village retains personal information for as long as reasonably necessary to operate your account, provide requested services, meet security and operational requirements, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Some shared application records may need to remain after account deletion because they are part of an experience shared with other Vibe Village users.

For example, a music battle may remain so that other participants can continue to view its results and history. Personal identity associated with the deleted account is removed or anonymized from those retained records.

Anonymous or deidentified analytics may also be retained when the information can no longer reasonably be connected to the deleted user's identity.

Certain operational logs, backups, transaction records, or records maintained by service providers may remain for a limited period according to normal retention practices or legal obligations.

Account and Data Deletion

You can initiate deletion of your Vibe Village account directly from the app through Settings and Account Management.

Account deletion removes the Vibe Village account and personal information that Vibe Village is not required to retain.

The deletion process removes or anonymizes identifying account information across Vibe Village systems. It also invalidates active Vibe Village sessions, removes user authored Battle Feed comments, removes or anonymizes copied personal identity in shared records, and removes applicable customer support contact information.

Shared music battles, battle artwork, song selections, aggregate votes, results, and Family Circle relationship structures may remain when needed for other users. Personal identity associated with the deleted account is removed or anonymized from those records.

Apple may separately retain App Store transaction and subscription information under Apple's own policies.

Your Privacy Choices

You control several forms of data access through Vibe Village and iOS.

You can manage Contacts permission through iOS Settings.

You can decline Brevo customer support processing each time a new support session is offered.

You can choose whether to receive optional promotional communications and unsubscribe when applicable.

You can delete your Vibe Village account through Account Management in the app.

You may also contact Vibe Village with questions about your information or to request assistance with access, correction, or deletion.

Data Security

Vibe Village uses administrative, technical, and organizational safeguards designed to protect personal information.

No system for transmitting or storing information can guarantee absolute security. We regularly evaluate our systems and practices as Vibe Village evolves.

Children's Privacy

Vibe Village is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy as Vibe Village changes or as legal, technical, or operational requirements evolve.

When we make changes, we will publish the updated policy and revise the Last Updated date shown above.

Contact Us

If you have questions, concerns, or privacy requests, please use the Vibe Village Contact page:

https://vibevillage.net/contact/

You may also use the Help & Support feature within the Vibe Village application. The in app Help & Support feature uses Brevo and displays a privacy notice before the support service is loaded.